WINE CLUB FAQ |
Wine is the answer...what was the question? |
How do I become a member?
Please fill out our form online to become a part of our Wine Club family!
How much does it cost?
The cost will depend on whether you choose our Farm Hand ( 4 bottles twice a year) or Cellar Door (4 bottles 3 times a year). Take a look at our clubs here.
How often will I receive shipments?
If you choose our Farm Hand club you will receive your shipments in March and September.
If you choose our Cellar Door club you will receive your shipments in March, June, and September.
Can I choose the wines in my shipments?
Absolutely! We will send out an email prior to the club shipment going out that will let you know what our winemaker has chosen for the shipments. You can either choose to enjoy what she has curated or change the wines at this time!
Is there a cost to join?
No cost to join!
What happens if a bottle is damaged during shipping?
While it’s rare, if a bottle is ever damaged during shipping, just give us a call 1-250-328-2158 or send us an email, wineclub@originwines.ca. We’ll be happy to send you a replacement right away.
How do I update my address?
Just give us a call ! 1-250-328-8923 or send us an email, wineclub@originwines.ca.
Do you offer gift memberships?
Yes! For gift memberships send us an email at wineclub@originwines.ca .
We’ll create the membership under the recipient’s name using your credit card. You can choose how many shipments you’d like to gift. Before the final payment, we’ll reach out to the recipient to see if they’d like to continue the membership under their own card.
What happens if I sign up right after a shipments gone out?
You can sign up any time of the year. If a wine club shipment has just gone out, your first shipment will be ready for you to pick up whenever you like.
Can I cancel my membership?
Yes, there is no contract and your membership and it can be cancelled or placed on hold anytime.
Who do I contact if I have other questions?
Please contact the winery via email wineclub@originwines.ca, or give us a call at 1-250-328-8923.